When you place your first order with Aidapt, we will automatically create a customer account for you, so that you can track and manage your orders.
Alternatively, you can Register with Aidapt prior to placing an order, if this is more convenient for you.
Read more about the Registration process and the information we ask you to provide as part of creating your Account.
Note: We do not request or store any credit/debit card details as part of the Registration/Login process.
Returning to the Aidapt website
On your next visit to the Aidapt website you can access your Account and view your order history by Logging In to your Account.
On each page you will see a text link (Login) and a small icon (
) at the top right of the screen.
Account Login
Click on the Login link to visit the Login page where you will see a short form in which you are asked to type your login details:
- Email Address: this is the email account you used during Registration and where you will have received your password and registration confirmation email from Aidapt.
- Password: the first time you login you will need to use the automated password we sent to you after you created your Account. If you have, subsequently, changed your password to something that is easier to remember, you will need to use this to login.
Note: The Password field is case-sensitive, please ensure that you type the correct mixture of upper and lower-case characters as shown in the confirmation email, e.g. a and A are different characters.
Forgotten Login Details
If you forget your password, you can request a Password Reminder from the Login page to be emailed to you:
- locate the Forgotten Password section (below the Login form)
- enter your Email Address (used during Registration)
- click the Send button
Your Password Reminder will be emailed to your registered email address within minutes. NB. This depends on the speed of your internet connection, amongst other factors.